Privacy Policy

Last updated: May 2, 2025

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, we collect personal information you provide such as your name, email address, phone number, and shipping/billing address. This helps us process your orders, verify payments, arrange deliveries, and provide customer support.

We also automatically collect information when you browse our website, such as your IP address, browser type, operating system, and pages visited. This information helps us understand how customers use our site, improve website performance, and enhance your shopping experience. If you subscribe to our marketing communications, we may send emails about new products, promotions, and store updates but only with your consent.

SECTION 2 – CONSENT

✦ How we get your consent:
By providing your personal information during checkout, account creation, or other interactions, you consent to its use for completing transactions, verifying payments, arranging delivery, and providing customer service. For additional purposes, such as marketing, we will ask for your explicit consent or provide an option to decline.

✦ How to withdraw consent:
You may withdraw your consent at any time by emailing hello@custombyluxurian.com
 or contacting us by mail at Custom by Luxurian.

SECTION 3 – DISCLOSURE

  • We may share your personal information in the following circumstances:
  • When required by law or to comply with legal obligations.
  • If you violate our Terms of Service.
  • During a business transfer, such as a merger or acquisition.
  • With trusted third-party service providers (e.g., payment processors, shipping carriers, analytics services) who need the information to provide services.
  • We never sell your personal information.


SECTION 4 – SHOPIFY


Our store is hosted on Shopify Inc., a secure e-commerce platform. Shopify stores your data on protected servers behind firewalls.

✦ Payment information:

If you use a direct payment method, Shopify encrypts your credit card information following PCI-DSS standards. Payment data is stored only as long as needed to complete the transaction.

All payment gateways comply with PCI-DSS, ensuring secure handling of credit card information. For more information, you can review Shopify’s Privacy Policy
 and Terms of Service

SECTION 5 – THIRD-PARTY SERVICES

Some services we use, such as payment processors, shipping providers, and analytics tools, require access to your personal information. These providers use your data only to perform their services.

Please note: third-party providers may operate in different jurisdictions. For example, if a payment is processed in the U.S., your data may be subject to U.S. laws. Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

✦ Links to other websites:

We are not responsible for the privacy practices of other websites you may visit through links on our site. Always review the privacy policies of third-party websites.

SECTION 6 – SECURITY

We follow industry-standard practices to protect your information, including SSL encryption and AES-256 storage for sensitive data.

While we take precautions, no system is 100% secure. We comply with PCI-DSS requirements and implement additional security measures to safeguard your information.

SECTION 7 – COOKIES

We use cookies to improve your shopping experience. Common cookies include:

  • _session_id: stores session information for your visit.
  • _shopify_visit: tracks number of visits.
  • _shopify_uniq: counts unique visits.
  • cart: stores the contents of your shopping cart.
  • _secure_session_id: session authentication.
  • storefront_digest: determines access if the store has a password.


You can manage or disable cookies in your browser settings, but some features may not work if cookies are disabled.

SECTION 8 – AGE OF CONSENT

By using our website, you confirm that you are at least the age of majority in your jurisdiction. If you are a minor, you confirm that you have parental or guardian consent to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

  • We may update this Privacy Policy at any time. Updates will take effect immediately upon posting to the website.
  • If we make significant changes, we will notify you via email or website notice so you are aware of how your information is collected, used, and disclosed.
  • If our business is acquired or merged with another company, your information may be transferred to the new owners to ensure continued service.


CONTACT INFORMATION

For questions, concerns, or to request access, correction, or deletion of your personal information, please contact our Privacy Compliance Officer at:


📧 hello@custombyluxurian.com


📮 Custom by Luxurian