Terms of Service

1. Acceptance of Terms

  • By accessing or using the Custom by Luxurian website, you agree to follow these Terms & Conditions.
  • These Terms apply to all users, including visitors, customers, and contributors.
  • If you are under the legal age in your country, you must have parental or guardian consent to use our site or purchase products.

2. Account and Personal Information

  • You are responsible for providing accurate and up-to-date information when creating an account, placing an order, or making a purchase.
  • Any changes to your contact, billing, or shipping information should be updated immediately.
  • We reserve the right to cancel or limit orders that appear fraudulent or suspicious.

3. Product Information and Availability

  • Product descriptions, images, and prices are provided for reference and may vary slightly from the actual product.
  • We cannot guarantee that colors or display on your device will be fully accurate.
  • Products may be limited in quantity, sold exclusively online, or discontinued at any time without prior notice.

4. Orders and Payments

  • Orders are subject to acceptance and confirmation by Custom by Luxurian.
  • Payment methods available are secure and comply with industry standards.
  • We are not responsible for errors or delays caused by third-party payment processors.


5. Shipping and Delivery

  • Shipping timelines are estimates and may vary depending on location and shipping provider.
  • Customers are responsible for providing accurate delivery information.
  • Any customs or import duties for international orders are the customer’s responsibility.


6. Returns and Exchanges

  • Returns and exchanges are governed by our Return Policy.
  • Certain products may not be eligible for return due to hygiene, customization, or limited availability.
  • Refunds, when applicable, will be processed according to the original payment method.


7. Use of the Website

  • You may not use our website or products for illegal purposes or to transmit harmful content such as viruses or malware.
  • Users must not harass, abuse, or collect personal data of other customers.
  • Copying, reselling, or exploiting our website content without permission is prohibited.


8. Third-Party Links and Services

  • Our website may contain links to third-party websites or tools.
  • We are not responsible for the content, accuracy, or practices of these external sites.
  • Users should review the terms and privacy policies of any third-party services before using them.


9. Liability and Disclaimer

  • Our products and services are provided “as-is” without warranties.
  • We are not liable for any damages, losses, or claims arising from use of our website or products.
  • Some jurisdictions do not allow limitation of liability, so liability is limited to the maximum extent permitted by law.


10. Privacy and Personal Data

  • Personal data you provide is protected under our Privacy Policy.
  • We collect, store, and use your information to process orders, provide customer service, and improve your experience.
  • By using our website, you consent to the collection and use of your data as described in our Privacy Policy.


11. Updates to Terms

  • We may update or change these Terms & Conditions at any time.
  • Changes take effect immediately upon posting on our website.
  • Continued use of the site constitutes acceptance of the updated Terms.


12. Governing Law

  • These Terms are governed by the laws of the United States.
  • For EU and UK territories, Custom by Luxurian operates through Indionline Ltd.
  • Any disputes will be resolved under the applicable laws of the jurisdiction in which the issue arises.


13. Contact Information

For any questions regarding these Terms & Conditions, you can contact us at: hello@custombyluxurian.com